Accelerating your Revenue Potential with Analytics in Action

Presenters:
Eric Szafran, Vice President, Account Management, ServiceSource
Steve Walden, Vice President, Business Intelligence, ServiceSource


From Wine to Water

Presenter:
Doc Hendley, Founder and President of Wine to Water and 2009 CNN Hero


The Road Less Travelled: How One Company is Driving New Revenue Streams to their Bottom Line 

Presenters:
Walter Wetzelaer, Director Global Services Sales, Leica Microsystems
David Burns, Vice President, Sales and Solution Design, ServiceSource



Start your Engines! Revving up for the Outcome Economy

Presenter:
Chris Carrington, Chief Executive Officer, ServiceSource


Route 66: The Customer Lifecycle Journey

Presenter:
Patrick Schöenemann, Head of Global Account Management, Google Maps


Putting Power in the Pit Stop; Leveraging your Channel

Panelists:
DELL, Mitel and Red Hat



Taking Pole Position: How the move to the Cloud is being Embraced by Industry Leaders

Presenter:
Sudhakar Ramakrishna, Chief Executive Officer, Pulse Secure


Steering through the Corners: Industry perspective and insights on the Outcome Economy

Presenter:

J.B. Wood, President and Chief Executive Officer, TSIA
Contact at: 
jbwood@tsia.com

One Stop for all 2016 Summit Resources

  • Presentations
  • Keynote Addresses
  • Photo gallery of recreation, networking and engagement 

Download the 2017 Summit Save the Date

Mark your calendar for the week of Nov 6, 2017 for the next Summit at The Resort at Pelican Hill in Newport Beach, CA .




Turbocharging the Outcome Engine: Latest Developments from ServiceSource 

Presenter:
Brian Delaney, Chief Operations Officer, ServiceSource
Putting the Pedal to the Metal: Operationalizing Customer Success

Presenter:
Nick Mehta, Chief Executive Officer, Gainsight

Best Practice Workshops


General Sessions

Reaching the Podium: How to Win in the Outcome Economy

Presenter:

Nick Mehta, Chief Executive Officer, Gainsight
Chris Carrington, Chief Executive Officer, ServiceSource


Setting the Course: Microsoft's Customer Journey Mapping Experience

Presenter:
Michael Beare, Director, SMB, CLM & Licensing, Microsoft
~ click on the album above to view photos ~
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Keynote Presentations

Simon-Sinek
Check your Blind Spot - Exploring the Channel Maturity Model

Presenter:
Jack Johnson, Vice President, Channel Solutions, ServiceSource
Doc-Hendley
Leaders Eat Last

Presenter:
Simon Sinek, Author and Optimist