ServiceSource

White Paper: How to Create a Customer Success Plan

Not all customers are the same. Customer expectations vary along with their definition of success. The key to creating customers for life is to move beyond standardized health score formulas and into customer success planning.

Download this white paper to learn:

How to Create a Customer Success Plan

  • The key components of a customer success plan that delivers value throughout the customer lifecycle
  • The importance of creating a customer success plan to reduce the cost of firefighting, improve revenue retention and create more time for proactive customer engagement
  • How to develop and create a customer success plan that delivers on expectations and creates customers for life