White Paper: 15 Essential KPIs of the Revenue Lifecycle
Learn how the right set of key performance indicators (KPIs) will not only help you demonstrate success but also get the clarity you need to institute innovative process improvements and drive revenue growth.
3 Key Takeaways:
Each phase of the revenue lifecycle (Onboarding and Adoption, Upsell and Cross-sell, Retention and Renewals) requires its own set of relevant KPIs
Not all metrics are created equal, as not all are actionable
Measure the effectiveness of your customer success and recurring revenue programs by more than just the renewal rate